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Event Safety Standards & Guidelines

We're Here!

Looking for a venue for your next gathering or event?

We're here to carry some of the concern of these unpredictable times. We know things are changing daily so we want to offer flexibility and some peace of mind!

Book your next event before May 1, 2021 and receive the following:

  • 45 day cancellation without penalty
  • NO attrition on your contracted room block
  • Assistance with virtual hybrid events
  • Our commitment to your safety

This offer is based on availability and for new groups booked and consumed September 1, 2020 - May 31, 2021. Does not apply to current bookings.

Our premises are sanitized regularly and staff wears protective gear to ensure safety. Riverhouse follows OHA & CDC safety and health guidelines.

Contact (888)-919-9148

Riverhouse Meeting Room Capacity Chart Riverhouse Meeting Room Floor Plan

Event Safety Standards & Guidelines

The health & well-being of our guests and staff is our top priority. We have implemented new health and safety measures based on guidance from state health authorities and CDC guidelines.

Cleaning Standards

  • Employees will disinfect tables & all guest touch points before and after events
  • Hand sanitizing stations throughout the convention center
  • All vendors are required to adhere to Riverhouse guidelines
  • Posted safety and hygiene signs for guests throughout convention center
  • All restrooms are cleaned and disinfected every hour during an event
  • Restroom areas will be assigned to each event so groups do not intermix
  • All guests, staff and vendors are to wear a mask inside our event space per current guidelines
  • Guestroom housekeeping stayover service has been suspended and is by request only

Set up and A/V

  • A maximum of 90 guests with physical distancing is allowed per event space (per current government regulations)
  • Seating capacities and floor plans will be reviewed on an event by event basis to ensure guests can maintain appropriate physical distancing
  • Tables will be set 6 feet apart
  • All linens will be replaced after each event
  • Continuous cleaning methods for all a/v which will consist of sanitation of all equipment before and after client usage adhering to CDC and state health guidelines
  • Centerpieces are welcomed but they cannot be edible or interactive
  • Entrance and exit doors designated for convention center
  • Six feet distancing markers/arrows in place for guidance

Food and Beverage Service

  • Buffet/displays options will be suspended until further notice to eliminate contact points between guests
  • Coffee and beverage stations will have a server attendant
  • Dining tables will be free of salt, pepper, and condiments. Those items will be offered by request
  • Silverware will be offered in cloth napkin roll-up
  • Per state health guidelines, self-serve water stations/pitchers will not be provided. Bottled water can be purchased through catering
  • All servers will be wearing a mask and gloves
  • Guests to maintain 6 feet apart when ordering from the bar or beverage stations
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