FAQ

Is the Front Desk Open 24 hours a day?

Yes

What are the fitness room operating hours?

Fitness center is closed due to COVID-19.

What time is check in ?

Check-in is at 4 pm.

What time is check-out?

Check out is at 11 am.

Is there a room Deposit?

Yes, a $50 per night hold is required Credit & Debit Cards. We strongly discourage the use of debit cards as the deposit release can take up to 10 business days. No personal checks are accepted as payment.

Are there any in-room safes?

No, there are no in-room safes but there are safety deposit boxes at the front desk.

What are the pools hours of operation? 

10am – 10pm

What time is Happy Hour?

3 pm – 6pm daily

Can children play at the pool table?

Yes from 8 am – 1 pm.

Are you pet friendly?

Yes, with a $25 nightly Pet Fee.

Where are best hotel rates available?

At the Front Desk

How do you get to the Convention Center?

The Riverhouse Convention Center is located adjacent to the Riverhouse Hotel across Mt. Washington Drive. We have convenient walking paths from the Riverhouse Hotel that lead directly to the convention center.

Do you have a map of nearby walking trails?

Yes. Please check here.

What are the names of some nearby dog parks?

Sawyer Park *dog friendly*
Pine Nursery Dog Park leash free

up