Frequently Asked Questions
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Is the Front Desk Open 24 hours a day?
Yes, staff is available 24-hours a day and reached by dialing '0' from your in-room telephone.
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What are the fitness room operating hours?
Open 24 Hours, 7-days a week.
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What time is check in?
Check-in is at 4 pm each day.
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What time is check-out?
Check out is at 11 am each day.
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Is there a room Deposit?
Yes, a $50 per night hold is required Credit & Debit Cards. We strongly discourage the use of debit cards as the deposit release can take up to 10 business days. No personal checks are accepted as payment.
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Are there any in-room safes?
No, there are no in-room safes, and safety deposit boxes are available at the front desk.
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What are the pools hours of operation?
8:00 am – 10:00 pm
Outdoor operates seasonally. Indoor pool is open year-round. -
Can children play at the pool table?
Yes from 8:00 am – 1:00 pm.
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Are you dog friendly?
Yes, with a $40 + tax per dog nightly Dog Fee effective April 1, 2024.
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Where are best hotel rates available?
www.riverhouse.com will provide you with the best rates available.
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How do you get to the Convention Center?
The Riverhouse Convention Center is located adjacent to the Riverhouse Hotel across Mt. Washington Drive. We have convenient paved walking paths from the Riverhouse Hotel that lead directly to the convention center.
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Do you have a map of nearby walking trails?
Yes, please visit the front desk for a copy.
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What are the names of some nearby dog parks?
Sawyer Park *dog friendly*
Pine Nursery Dog Park leash free
For a full listing of off-leash areas and opportunities in the region, go to www.dogpac.org